Landlord gas safety checks & CP12 records.

Price & appliance scope

The landlord gas safety check is £92.50 for up to two appliances. Additional appliances are £22.50 each. Gas fires are always charged separately, so tell us about them before the quote or invoice is issued.

List every landlord-provided gas appliance, not only the boiler. Describe a separate hob and oven separately so the scope can be confirmed. Repairs, replacement parts and boiler servicing are separate work unless expressly included in the agreed booking.

Who the check is for

For landlords and managing agents, provide the property address, appliance list and occupier access contact. Homeowners can also request a safety check; the landlord record and tenant-copy duties described below concern rented accommodation.

Send the full address and postcode, landlord or agent details, the existing record if available, and the occupier access contact. Confirm who will authorise and pay for the work.

A check and a service have different purposes

A gas safety check records the safety-check findings for the relevant appliances and flues. Routine boiler servicing is maintenance carried out to the appliance instructions. Ask for both if both are needed; ordering a CP12 does not automatically include a boiler service.

The record and any defects

We provide a digital record on the day the required checks are completed. The record shows the findings; booking a check does not guarantee a satisfactory result. If defects are found, the engineer explains the safety action and any separately proposed remedial work. The completed check record is not held back simply because further work is needed.

Landlords normally need to give existing tenants the record within 28 days and new tenants a current record before occupation. Keep records for at least two years; additional retention requirements apply when using the early-check flexibility. See the linked HSE guidance for details and exceptions.

Access, parking & booking

The occupier needs to agree access. Arrange keys, permits and building entry before the visit. Where required, parking is charged at £10 per hour; key collection is £15, or £30 for collection and return. Tell us the arrangements so the applicable charges can be confirmed before payment.

Heating People reviews the job, location and pricing before issuing a quote or invoice for advance payment. Once you have paid, your booking is confirmed.

A two-hour arrival window can be confirmed on the day. If access cannot be arranged, contact us promptly rather than assuming the check can proceed.

Choose an area guide

These existing guides explain booking and access arrangements. Availability is confirmed for the full postcode and job.