Emergency plumber in London

Do this first

1. Smell gas? Do not wait. Leave the property and call the National Gas Emergency Service on 0800 111 999.
2. Leak: turn off the water at the stopcock, usually under the kitchen sink or where the pipe enters the home.
3. Switch off electrics near the water if it is safe to do so, and keep away from wet sockets.
4. Open taps to drain the system once the water is off, and move belongings out of the way.
5. Take photos of the leak and any damage for your insurer.

Call to check availability

Call free on 0800 118 2128 (London 0203 143 3883) and tell us the problem, your full postcode and what you have already done. We check engineer availability and tell you what is possible. We cannot promise a time without checking first.

We review the job, location and price before sending a quote or invoice for advance payment. Once you have paid, your booking is confirmed, and a two-hour arrival window can be confirmed on the day.

What we can help with

• Leaking and burst pipes, taps and valves: leak repairs
• Overflowing or blocked toilets: toilet repairs
• Blocked sinks and wastes
• No heating or hot water: urgent boiler repair, diagnosis £92.50 for the first 45 minutes
• Failed immersion heater or cylinder faults: immersion heater help

Where we cover

East London and North London, from our base in Leyton. See East London, North London and the full list of areas. Parking is £10 per hour where paid parking is needed; key collection is £15. See parking, access and keys.

What is not an emergency

Dripping taps, slow drains and planned installations are best booked online so the price and scope are agreed first: book online or see plumbing services.

Common questions

Are you a 24-hour emergency plumber?

Call 0800 118 2128 to check availability for urgent work. We tell you what we can do before you book.

Do you cover west or south London?

Our coverage is East London and North London. Call us with your postcode to check.

What if I cannot find the stopcock?

Look under the kitchen sink, in a cupboard near the front door or where the pipe enters the property. Tell us when you call.

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