Gas pipe repair and repiping.

Smell gas?

Do not wait for an appointment. Call the National Gas Emergency Service on 0800 111 999 straight away, open windows, do not use switches or flames, and leave the property if you are told to. Do not use online booking for a gas emergency.

When pipework needs repair or replacing

• A suspected leak, a smell of gas or a gas appliance that has been turned off as unsafe.
• Corroded, damaged or poorly supported pipe, or old pipework that has been altered several times.
• Pipework too small for a new boiler, hob or cooker, or too far from where the appliance needs to go.
• A kitchen or boiler move that needs the pipe re-routed.

A repair can be a fitting or a short section, or a full replacement run, depending on what we find. See gas pipe installation for new and upgraded supplies.

Who is responsible for what

The gas network is responsible for the supply up to the meter. Pipework after the meter is generally the property owner’s responsibility, and in a rented home the landlord is responsible for keeping it safe. If you are unsure whether the problem is before or after the meter, call 0800 111 999 and tell them what you can see.

Repiping heating and water pipework

Old heating and water pipework can also be replaced, for example when a boiler is changed, a system is converted or leaks keep returning. Tell us what you can see and where. See leak repairs, plumbing services and boiler conversions.

Send these details

• The full postcode and whether the property is a house, flat or rented.
• Photos of the gas meter, the visible pipework and where the appliance is, taken from a safe position. Do not touch or loosen any gas fitting.
• What the problem is, and what you would like to change.
• Access details, such as parking, keys and whether tenants are present.

We review your details and confirm the scope and price before you pay.

Once you have paid, your booking is confirmed.

A two-hour arrival window can be confirmed on the day.